Everyone is on the lookout for a good and reliable local auto repair store which gives them great value for money. But the big question is how do you find them locally? The good news is that it’s possible if you follow the few steps outlined in this article. This, in turn, cancels out the mistake of using ill-qualified professionals for your auto repairs
- Getting Recommendations
One of the very first steps to getting a reliable auto repair company is through personal recommendation. Your friends, colleagues, relatives and loved ones can help you in this regard. Ask them if they know anyone who uses the same car make and model as yours locally. Tell them that you need a reliable auto repair service provider to help get your car back in shape. If they don’t know of anyone, ask them to meet other people they could possibly think of. This way, you will find the best mechanic easily.
- List of Garage
The next step is creating a shortlist of potential garages to use for your auto repairs. But first, there are a few questions you need to ask those who have just provided referrals and recommendation. This way you will be able to know whether or not these professionals are qualified for this task.
- What do you like about the service?
- How long have you been using them?
- What car problem took you to the garage? And was it your first time?
- Was the service satisfactory?
- Vet the Auto Repairs
Since you have a shortlist of all the auto repairs, the next step is to vet them personally. First, put a phone call through to the auto repairs and ask them for a service quote. Be sure to clearly stare your car make and model so they can be slightly accurate with the quote. During this time, there are some things you should take note of. These include
- Were they responsive in answering the phone?
- Did they provide specific details as to what is included as part of the service and what isn’t?
In many cases, the manner in which the customer care respond to inquiries and queries is a reflection of how the auto repairs operate. No doubt, the person on the other side of the phone might not be in the best mood. Regardless, they have to be professional and courteous in all aspect particularly when dealing with the public.
Afterward, you should consider a trip to your chosen auto repairs yourself. It is advisable to shift your visiting to the afternoon. As most auto repairs will most likely be busy during the morning hours hence they might not have much time to sit and talk with you. Go to the reception desk and ask them for another quote. This time, provide your car details again. Now you have the chance to ask as many questions as possible that were not so fortunate over the phone.